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Book any experience on www.realnz.com and enjoy our Best Price Guarantee.
If you find a lower-priced, qualifying rate published on another travel booking site*for a RealNZ experience within 24 hours of booking, we'll refund the difference of the activity you booked. Terms & Conditions apply. Please read through our checklist, FAQs and conditions for further information.
You can therefore enjoy your experience with the guarantee of getting the best price!
* Travel booking site: The other website/company must be an authorised agent of RealNZ. RealNZ has the final say in the legitimacy of the other website.
If you answered YES to this checklist, you may be eligible for our Best Price Guarantee. Please follow the following steps to submit your claim.
Claiming a best price guarantee:
Step 1: Check if the other website/company meets the eligibility checklist.
Step 2: Check the Terms & Conditions and FAQs to ensure eligibility.
Step 3: Book your experience with us via www.realnz.com or by contacting us directly.
Step 4: If you have answered yes to all of the above, send your claim to us via [email protected]
Our customer service team, after verifying the information you provide, will confirm your reservation at the lowest stated rate.