When we are informed in advance about guests with hindered mobility, we make every effort to mitigate the impact by assigning rooms in proximity to the main areas. However, it’s important to note that our vessels are not optimally equipped for potential needs. While we extend a warm welcome to individuals with impaired mobility, our vessels all have at least one sea sill that the guests will need to navigate. None have fully accessible bathrooms on board. However, there are accessible bathrooms at the Milford terminal. Below are the vessel descriptions based on accessibility:
The Sovereign: Our most accessible, though guests still need to be able to navigate a sea-sill, and it can’t accommodate electric wheelchairs due to turnaround space.
Milford Haven: Guests need to navigate a sea-sill and will be confined to the café level; there is an outdoor viewing deck on the same level, which can be accessed via a sea-sill but turning in a wheelchair can be tight.
Milford Mariner: Not recommended for wheelchair users due to steep, narrow stairs to the main viewing deck and high sea-sills.
The Sinbad: Semi-accessible bathroom on board but accessed over high sea-sills, no access to the top deck.